Job: cashier
Item doesn’t scan
Customer: “That means it’s free, right?”
🙄🙄🙄🙄🙄
Only about 4 weeks in as a cashier and I’ve heard this enough to last me a lifetime.
Worked IT .
Everything is working
“Why do we even pay you guys ?”
Something is broken
“Why do we even pay you guys?”
I was gonna say “I worked desktop support for years…so pretty much everything” 😂
This is why I became a Linux admin.
I can’t imagine. Must be so aggravating.
“These Samsung appliances look nice…”
Yes they do— and that’s all they do well. That, and break in expensive ways, often and early.
Avoid Samsung appliances.
Edit: I sell appliances
Note for those reading -
This doesn’t apply in Europe, or large swathes of the planet. Samsung appliances are excellent.
The US has virtually nonexistent consumer protection laws, so companies will get away with selling poor quality, because they can.
See the Hyundai scandal. Only happened in one country, because it could
Breathe easy, EU folks
I never even considered this and now I am enraged.
Really? How can a company make terrible appliances for a single country? They’re not made domestically.
Same factory just send the units that normally wouldn’t be sellable (defects and such) but still function to the US
The massive volume of sales for North America is too big to be met by factory defects. They’d have to have entire factories making defects.
Just because all defect stock are routed to the US inventory, doesn’t mean that US inventory is made up of all defect stock.
as someone who deals with this professionally, i assure you: they are.
every samsung appliance consistently fails in one of a few ways, so much so that it’s not simply a matter of by-chance defects. they’re design flaws.
With Samsung it’s almost always caused in my experience by either the use of plastics that are not up to the stress requirements of the application, or the use of electronics that are not capable of standing up to the use duration.
Samsung appliances that I have had have always had either broken plastics or fried circuit boards.
And they’ve got to know that these things break because there are always replacement parts for the specific ones that break, but if you’re not a DIYer you will pay 70% of the cost of the original appliance to install the part that broke.
Sure, if they were designed that way, I would not call them defects either.
It only works if that one country is the good ol’ US of A. Lol
You say that, but my experience is different. After my Samsung washing machine failed, I took it apart and found blatant evidence of planned obsolescence. If the units elsewhere are good, then the ones in the US aren’t just the same things with defects, but rather ones with spider arms cast from an entirely different metal alloy.
Fair enough, I was just guessing at a way one country could receive only/mostly inferior products
So long as voltage and frequency match
Less regulations means more shortcuts. Another example is Hyundai/Kia. Why do the Kiaboyz exist only in the US when Kias are sold all over the world? Because it’s only in the US where they sold cars without immobilizers because they weren’t required to.
You’re missing one big thing - there’s only one country that has horrendous consumer rights laws and a huge market, and 110v electric
Well worth making models just for that one market
ahem the actual standard is 120volts, but can tolerate down to 110volts
How can I buy a European made(?) samsung fridge?
Go to Europe
Enter shop
Buy fridge
Carry home
Realise it doesn’t work because you have girly electricity
It won’t fit in the overhead compartment.
That’s disappointing since Samsung is such a big and well-known brand. Good to know though, so thanks.
Even as an iPhone guy, I’ll say that their consumer electronics are just fine. Very good, even.
But their appliances are crap. Apparently, they used to be quite good, but once they got a bug up their ass about sticking a bonkers amount of tech into them, they started cutting costs on build quality, so they just don’t last more than a few years before parts start crapping out.
Companies like LG and GE are much better at balancing tech, quality, reliability, and price points.
I can’t stand “fancy” electronic appliances. I hate all the musical beeping and half the time the panels don’t even recognize my finger taps. It makes doing chores more frustrating than it already is.
We recently bought a fixer-upper and have had to replace a bunch of old appliances. I told my husband the simpler/cheaper the appliance is, the better. Knobs over digital displays.
The only time I like the newer digital versions is with microwave ovens.
I hate to break it to you, but even with the knobby versions, it’s still electronic under the hood. But I know what you mean about the annoying bleeps and bloops. Again, though, the Samsungs were always the worst offenders in that regard, omg…
GEs make little noise, and LGs are pretty low-key. Whirlpools and Maytags just beep a couple of times.
When I bought my house it came with an induction stove.
I thought it was pretty great being able to boil water in 2 minutes.
It was a GE profile, and it just suddenly mysteriously failed on me. Kind of sucks, it wasn’t that old of a stove, maybe 5 years.
The board that it needed to have replaced cost $1,700.
So I said fuck that, I went and bought a Whirlpool induction stove. $900.
It has worked really well for the last year and a half, but the one thing that I truly and honestly despise about it is that the controls are capacitive touch and that means instead of flicking your wrist and setting it on medium heat you have to hit a button to turn on the stove and then hit a different button three or four times to adjust it down to medium heat and it doesn’t always respond to the button touches.
If I end up having to buy a stove again in the future, it’s got to have a knob on it. It’s such a tiny thing but it’s so fucking annoying.
I’ll say this about GE appliances, until they were bought by Haier in 2016, they sucked too. But once they were bought out by Haier, their quality improved remarkably, and so did their customer service. They’re pretty great now.
I’ve had exactly two dishwashers completely stop functioning in my entire life. Both were GE post Haier and within the last 6 years. Also had a Haier made GE microwave completely fail.
I replaced the microwave (and the matching stove) with Samsung and haven’t had one bit of trouble with either.
I thought I had just gotten a lemon, but three separate failures within a couple of years has really soured my opinion of them. I was a lot more worried about the Samsung appliances I bought, but they’ve been a dream.
Note: I am not recommending Samsung appliances, at all. I got an amazing deal and fully expected them to fail shortly after the warranty was up. I’ve had to repair several of my friends and family’s washers, dryers, and refrigerators. Samsung’s poor reputation is well earned, I just got lucky
Of course they’ve been electronic for decades, but lately it seems they have overdone it so the thing actually becomes less convenient. Kinda like in cars.
And some of the high-end models yes, but there’s still a wide range available with different levels of “functionality.”
You should check out Electrolux. They make some really nice laundry appliances without any smart features at all. They’re great.
My husband and I literally just unwrapped a new Whirlpool washer.
Have you ever rebuilt and repaired old electrical appliances? An old microwave with a turn dial timer is most certainly not electronic. Electrical sure, but not electronic.
Those only basically have a mechanical timer dial, high voltage transformer, high voltage diode, magnetron, light, fan, turntable motor, fuse, and some safety switches for the door.
Absolutely nothing electronic about them, they’re as dumb as an old-school toaster, they just happen to use high voltage to generate microwaves instead.
i’m not referring to old appliances
Well, generally speaking, most people discussing the benefits of appliances and stuff with turn dials are referring to older/simpler appliances, back before they started adding in unnecessary electronics and ‘features’ and stuff.
I’ve never actually seen any microwave with a turn dial that has any sort of electronics in them, those are all built almost identical in schematics, aside from different sizes and wattages.
Get commercial washer and dryer, Speed Queen, on the used market.
A used model will cost as much as a new Samsung consumer model, but it’ll last far longer and has replaceable hardware inside.
We literally just today unwrapped a new Whirlpool washer. I’ll keep that in mind next time though.
it will also tear your clothes apart while using 3x the water and power as a newer model LG or GE without an agitator
no thanks!
Right, right.
Because commercial laundromats don’t have to pay for water or energy.
Pray tell, how would a washer tear your clothes when they’re the same washing mechanism as a consumer model - a tub with paddles on the sides.
Donyour clothes get torn at the laundromat? Not seeing how they’d stay in business if that were the case.
Right, because I want to pay a huge amount for water and power like a commercial laundromat does. Lol.
I love it when people argue with me like I don’t do this for a living.
I am surprised to hear this. I have not had any issues with my Samsung devices. I have a fridge, washer, dryer and television.
My entire Samsung appliance experience is one dishwasher but it was so shit that I was happy when it broke after 18 months and I will never buy another Samsung appliance. Didn’t clean things and smelled like death if we didn’t manually clean it once a week and run it empty on sanitize and never leave the door closed. Searching the internet told me it was widespread and people were considering class action lawsuits.
It looked nice though. And was quiet.
I seem to have had great luck with the brand if these comments are any real sample.
Any recs for something halfway decent in the US?
The only Samsung products I have never had not fail on me is RAM and ssds, and the only reason the ssds have not failed on me is that I’ve not bought their latest ones that have sudden mysterious failure issues.
Every single Samsung product I have ever owned has broken, and almost always when it’s not actively in use. I go out of my way to tell people about this and to attempt to dissuade them from using Samsung products because of this.
Im a locksmith.
Customer: Do you make duplicates? Me: Yes C: How much? M: Depends on the type of key C: The normal one M: -_-
Or, after opening a customers door who was locked out:
C: Why so expensive tho? It only took you five minutes! M: -_- (Thats exactly why you dumb fuck, and I told you the price beforehand)
I also hate when people tries to haggle the price because I know for a fact that Im the cheapest locksmith in the area.
Meanwhile you’ve spent 30-60 minutes driving for their problem. I feel ya.
Those are the worst! Thankfully my drive times arent usually that long.
Tell me you don’t live in Seattle without telling me you don’t live in Seattle.
I’d be tempted to lock them back out and leave.
Yeah, I have thought about it. Perhaps some day when I get really tired of that BS I will do it but for now, I need the monies.
Lock the door, drill the core. Charge them for a new core + re keying + installation and wear on the drillbit. Use 30 minutes and make sure the price is 3x of your regular unlock fee. Now they are 6x on your time for only 3x the price. Super bargain
Who are you and how did you get in here?
Im a locksmith and… Im a locksmith.
never gets old.
That reminds me of the joke where a factory has a big machine break down. They call in a specialist to fix it.
The specialist looks at the machine for a moment, hits it with a small hammer and it starts working instantly.
But on being told that the repair cost is $500, the factory owner is outraged and asks how that can possibly be justified for less than a minute’s work.
“Well, it’s $5 for use of the hammer, $495 for knowing exactly where to hit the machine.”
Tbf I’d be kinda pissed (at the situation not you) if I called a locksmith and they just whipped out a Carolina roller and got in in .3s lol.
“Goddammit where can I get one of those?!”
(Internet of course. I already have a long and a portable.)
My executive saying “Revenue is up 30% YoY! […] Due to budget cuts we’re limited to a 4% raise+CoL adjustment this year.”
The places where corporate decides to penny-pinch is truly infuriating.
You get CoL adjustments?!
Baked into our medicore raises… yeah!
They give you a 3% raise even though inflation is 8% because if they didn’t then you might decide that it’s worth the effort of going through the job application process until someone else hires you at a 10% pay raise.
You get raises?!
Hi colleague!
Patron using the computer: “Your Google is broken! No matter what I search, it just shows me books!”
Me: “…you’re typing in the library’s catalog. This isn’t Google.”
I was going to suggest putting signs up that clearly state the search bar isn’t Google, but I realized that even if you did, they would likely get ignored. You may even already have them up.
I worked in a office supplier at one point. People would enter the office, put some documents on the first desk they see and look at the guy sitting there. No hello… No sentence… Nothing… That is usually the point when we knew what was up. The guy would look at the documents and say "you aren’t at the right place. Wrong floor. Wrong door. " They would look at us in shock. Sometimes complain that you couldn’t tell where you are. It was always the same. They wanted to get something from the government. They had an office in the same building. There were multiple big sign. There was literally 2 signs outside telling you which floor. Obviously our office had a sign too. They passed at least 3 signs in an office building while they were looking where to go… People don’t read signs… They just don’t.
Used to work in this exact environment. This tormented me daily.
Along with crap like “You look pretty smart.” or “Hey I bet you’re a genius.”
Or just typing their email address into the URL bar.
Or just barking at you “PRINT.”
Or “Why this no work, I click ‘E’ for ‘internet’.” (We had a stubbornly archaic IT lead who insisted on keeping Internet Explorer around for ages.)
Can you change the report for this one customer who has a nonstandard completely fucking stupid set up that none of your collection points account for and goes against the entire point of this report?
Well, maybe not those exact words. It’s more like:
- rep: customers XYZ doesn’t like what they see on the report
- me: well tell them to clean up their shit and stop leaving orphaned systems in their environment
- rep: well can’t you just exclude the orphaned ones
- me: the point of the report is to help you clean up your environment. If they did that it would show improvement week over week until it got to the levels they want to see.
- rep: they don’t want to do that, they just want them excluded from the report
- me: no
I hope this customer is being charged for these orphaned systems. They’ll care more if it’s costing them money.
My husband did report-writing for a few years. #GIGO
“Can we integrate AI into this app?”
“Can you do a browser version of this high-end VR training application?” somehow makes a browser version “Why isn’t this running on my iPhone 3GS?!”
To be fair, WebXR does make VR stuff possible in a browser. But I guess that wasn’t what they wanted.
I think their point was that it’s just never gonna run on a phone that came out in 2009.
When someone doesn’t understand a process and asks “can’t you just do XYZ?” Usually management. “Just” is actually a 2 week project and tons of hours and trouble shooting
Can’t you automate around this edge case that we told you during planning could never happen due to controls on our end?
That’s easier for us than sticking to our word.
What do you mean that it was a key requirement of your design, like you told us in advance?
I’m currently in a software development project which was handed over to a different department with little software development expertise, and fucking hell, I hear this so often.
Can’t you just run the tests against against a database like normal? Why do you need to automate the setup of this database? (I do not know what “normal” means, they did not elaborate.)
Can’t you just switch over all the code to go directly against the database rather than also supporting in-memory.
And then five minutes later: Can’t you just hook up the database connection where we need it and use in-memory for the rest?Like, I’m trying to appreciate the critical questions, because hey, maybe there is something I’m missing. But always this “just”, and them being dissatisfied when you tell them it doesn’t make sense or would be more work, that’s what kills me.
I work retail. People walk up to me like I’m a robot.
“Duck tape??” They just… Bark at me. I have gotten to the point that I refuse to tell them where something is until they treat me like a human being and ask a very simple question, “where’s duck tape?”
You’re gonna hate me for this but since it’s your job you might want to learn it’s “duct” tape.
There is such a thing as duck tape though, It’s a brand of duct tape
Not what they asked for. Duck tape is a brand, and is in my department. Duct tape is in plumbing which also does HVAC products, and is actual foil tape with a peel off backing, actually used for ductwork.
But that’s not what the customer asked for.
Makes me think of this guy.
“I’m trying to identify a source of truth”
As someone who had to work on syncing multiple databases of customer and order data this was actually very important for me to know. Turned out that it could vary on a field by field basis and could also depend on the type of customer and where they came from.
To sync up our new and shiny SAP CRM with several Access databases and our customer-facing software I ended up writing a script that would collect all data field by field with varying hierarchies and writing it back out to everything. Worked surprisingly well.
Is Access still in use?
Access will probably be the last thing to die before the heat death of the universe.
Even after things inappropriately hosted in Excel? Lol
Oh, yeah, forgot that.
I’m certain the access database living in a broom closet that someone setup 20 years ago is still going strong at my last job. It was also fed by mainframe dumps, I’m super glad I never had to go anywhere near the thing personally, different department and it was explicit that they owned it.
It’s supposed to be a good practice … in theory. In practice nobody knows what exists and who’s in charge of what and there’s exceptions and exceptions to exceptions.
Speaking for software engineering perspective. I see in other comment you’re doing process engineering, I assume the term is used in a similar way
Wait, do you work at my company?
I think that’s better than one department (with the clout to do so) going “this is going to be our source of truth” while completely unprepared for what it means.
They literally spent over a year in talks with the whole rest of the damn company about what that would mean and what level of responsibility that would entail, delayed the go live multiple months multiple times… and they still can’t do fucking basic data validation.
Leading and trailing spaces. Names randomly in all caps.
Oh, there’s a shit ton built off the requirement that this field is one of these options? Surprise, we silently added another option without telling anyone, after we agreed in planning that option was invalid. Not our fault, your fault for building shit based off the idea this was a source of truth and we actually took requirements seriously.
Why is everyone coming to us to correct this data? Why can’t you just correct it downstream like you used to? What do you mean we were warned? I wasn’t paying attention during that meeting that you held specifically to warn me about this in advance because I was too busy ignoring all the other warnings people were telling me!
What do you mean that the thing you warned us would be consistently be delayed until next day because of how our source of truth works can’t be done on demand on the same day? Huh, we signed off on it being okay, along with every other relevant department?
What’s your job?
Process Manager
I googled “identify a source of truth” and was treated to a plethora of buzzwordy tweets and articles worthy of Deepak Chopra.
I’m so sorry.
Let’s put a pin in it, and we can circle back when we have more bandwidth. Hopefully it’s not too heavy a lift.
Oh Ffs kill me I hate this nonsense.
I used to work with enterprise customers at a SaaS company, and still have a lot of anger in how corporate types use this fluffy language. I think my “favorite” example of this jargon is “Please Advise.”, which basically just means “What the fuck?!”
Hopefully it’s not too heavy a lift.
Well, that’s a new one (assuming it’s not referring to a physical object) to me
“X is down/broke.” No, Kelly, the internet isn’t “down.” You typed the URL wrong in your browser.
People will state it like the entire company has lost internet connectivity, or an entire department cannot access files or run a certain program, when actually, only a single user is having a problem.
Also people not knowing the difference between log out, restart, and shutdown. Even after explaining it to them.
It’s frustrating when you know there’s a huge gap between your comprehension and theirs, but they think you’re the idiot.
At one point, I had to explain to my dad that we’re paying for internet access, not for all servers to be available and sufficiently fast. He was not happy about that.
Yes but you see if I close the lid, then it’s off. And that’s why my system has an up time of 208 hours.
208 hours.
Those are rookie numbers. I’ve had users that didn’t ever shut down. A power outage was the only relief that poor system got.
I can’t really sympathise with you here. You’re clearly an IT guy, so the difference between log out, restart and shut down is as natural to you as breathing. For the average person is not that intuitive. For many people the computer is “on” when they press the power button and enter their username and password. And the blurring of the distinction is increased by most people having a smartphone where just lifting it up to your face wakes it up and logs you in (technically) at the same time.
I know you’re explaining it to them, but if that’s not something that they live and breathe, they’re just going to forget the explanation. I’m a molecular biologist, so to me the differences between genome, transcriptome and proteome are bleeding obvious, but I have a colleague who’s not a scientist but needs to become familiar with these terms. I explained them to her last week in an meeting that lasted an hour, but this week I had to do that again. She’s not stupid, it’s just all very abstract to her.
If people too stupid to use computer, their computer license should be revoked, because they clearly cheated on the test
I was working at a tool checkout in my shop for a while, and the sheer amount of ignorance and repetition blew me away.
People would come in, see signs stating things like “Don’t throw your hazardous waste in this trash can!”, and people would straight up ignore it. Things got so bad that we had to stop offering a trash can in our part of the shop.
A lot of people would also just repeat the same statements, day after day, week after week. For example, we have iPads that contain maintenance manuals. We have to update those manuals every week, on the same day. Without fail, the same people always forget which day Update Day is, and have to ask.
The worst ones happen when people come to turn in their gear before end of shift. Most people are fine, but every toolbox has to be thoroughly inspected before being scanned back in. Often, somebody misplaced a tool, left garbage in the box somewhere, or there’s some other undocumented discrepancy.
Most people are cool about it, and willing to make things right. But, some people act like you’ve purposely screwed them over, or react with total apathy and disrespect. I don’t make the rules, man, I’m just trying to do my job.
I don’t make the rules, man, I’m just trying to do my job.
I feel this so much.
Me: Software developer. Other person: Sales guy.
Sales guy: Have you finally fixed the XYZ bug?
Me: What XYZ bug? Never heard of this before.
Sales guy: The bug that impacted our project A, B, and C! It is there for years!
Me: No, I have not fixed it. Because I just heard about this issue now. Nobody told me about an XYZ bug, or problems with projects A, B, and C.
Sales guy: What? Why didn’t you know about such a bug? This cannot be possible! I’ll talk to the boss about your incompetence!
Me: Because none of your team found it necessary to inform me? Maybe we should talk to the boss about this.
Open a goddamn ticket.
I will go and open a ticket and I will put two words in it, and require you to contact me for
moreany information, and then I won’t answer the phone for 6 weeks. Oh and don’t bother leaving a voicemail message or sending me an email, because I never check them. However despite my complete unresponsiveness, I am nonetheless going to insist that it’s marked as high priority even though I don’t understand what high priority means - Every Employee Ever“please fix”
Literally nine tickets like this so far today. Nine.
It’s a good thing for them The purge isn’t real.
Indeed. And yes, they know how to do that.
Maybe a niche issue, but “that doesn’t scale!” In the context of software development.
We’re writing software for usually very well defined user groups, but so many of the architects and seniors want to build a second Netflix, which costs 4 times as much as the simple solution and in the end usually isn’t even better, because those morons have no idea how to do that.
Currently, I’m in a project where I fought tooth and nail to avoid having a micro service architecture for a batch job that inserts less than a million entries per day.
premature optimization is a root of all evil.
also when those morons decide to do ‘microservices’ but end up creating glorified SOA with one messy DB where half the tables are not even used by anything, updates in place are the standard and there is nothing like one team per service, but instead everyone is expected to navigate millions of lines of spaghetti code with poor documentation, barely any reuse and inconsistencies all across the board with this oh too-fucking-common entity service anti-pattern.
and so much fucking coupling that you better start deploying your dev cluster just right after waking up so it maybe is up and running by the time your daily is over.
Fun fact, I used to work at a company where a lot of projects use Elixir and a bulk share of my coworkers have been outspoken critics of microservices precisely because OTP manages to power fault tolerant and scalable systems but not by insane levels of complexity like kubernetes does but by CoC that rarely gets in your way.
Wow, Elixir and OTP. I envy you.
Job: cashier. Not my current job, but definitely the one that racked up the most irritating quotes.
Customer: “Now, don’t you try to double scan my items. I’m watching you.”
I heard this one constantly when I was a cashier at a grocery store. At first I assumed that they were kidding. After all, it’s such a stupid accusation to make. It was only after about 100 elderly people had said it while staring daggers at me that I realized they weren’t kidding.
I assume there must have been a news report in the 1960s about store clerks charging you twice for an item and then taking the extra cash, and a certain kind of person had been paranoid about it ever since. Except this wasn’t in the 1960s, it was the 2010s, and such a scam couldn’t even work anymore. The cash register isn’t just a lockbox like it was in the 60s, it’s a computer and it knows exactly how much money should be in it. And if it has less than that in it when your shift ends, you’re screwed.
Plus, you’re paying with a credit card, Gertrude, how am I supposed to steal your shit when you’re paying with a credit card?
I think the thing that made it so irritating was the fact that they are willing to whip out this assertive, domineering attitude at you based on information that hasn’t been true for about forty freaking years. They have a mistrust of other people because they don’t know how the world works anymore, yet they think they’ve outsmarted you.
The way you described then makes me think of the “make sure your man double-bags” scene* in Shawshank Redemption.
*WARNING: Major spoilers for the movie if you haven’t seen it. In which case, you should really go see it. It’s one of the best movies in existence.
Sometimes the scanning technique can mean an item is accidentally scanned twice. It’s a bit of a faff around to have to go to the CS desk to get a refund, so I can understand them wanting you to not make any mistakes in the first place.
